The LATEST time to cancel is the day before your event, by 9 am. If the cancellation is not made aware by this cutoff, the order needs to be paid in full and is non-refundable.

<5 days: deposit non-refundable but is held on file as a raincheck for future event. Day before delivery by 9 am: no payments are refundable and remaining  balance is due.

Yes, we require a $15 deposit for any events under $500. If your event is over $500, we ask that you enter 25% of the total at checkout as a deposit, or we will run the difference the next business day. To pay the deposit with cash, call the office to make sure a manager will be available to help with your reservation. We will not pickup cash deposits, customers must go to our office.

Remaining balances are due the latest by 8am the day of the event. We will run the card on file and reach out with any problems. Cash is also optional to pay the remaining balance prior to setup. Call, text, or email the office to let a rep know.

The time you enter into your quote/order is the time we are guaranteed to have the inflatable up and running by (we require a three-hour delivery window to guarantee this time). We start our routes at 8am. Expect delivery between 8am – till your event start time.

The end time on your event is the time you are guaranteed the inflatable/items until. Our latest pickup time is 5pm in the cold season and 7pm in the summer. For our crews safety, we finish before darkness sets in. Any event that ends after 6pm end time will have to be booked as next morning pickup. This can only apply if the inflatable/rental items are safe behind a fence, security watch, or in an area where it is not likely to be damaged or stolen.

Yes! We are fully insured and would love to send over a copy of our Certificate of Insurance. If your organization needs to be listed as an additional insured, we would be happy to send it over within 48 hrs of request.

1. A flat, grassy surface is ideal for both safety and to protect the inflatable from damage while providing the best overall user experience.

2. Sprinklers off: Avoid mud, water damage, and electrical hazards.

3. Mow 2 days in advance: Ensure a clean, safe, and dry setup area.

4.  Measuring height, width, and length ahead of time ensures that the inflatable will: Fit safely in your space, meet rental company requirements, be set up smoothly, and maximize fun without unexpected issues. A simple step that can save time, money, and frustration.

5. Power within 100 ft: one standard 110V outlet (on a 15 or 20-amp circuit) is enough per blower. Larger units may require multiple blowers and outlets.

6. Water hose within 100 ft: Make sure water source is working and accessible. 

7. Gate clearance must be 3 ft wide or more. Wider is better, especially for larger units (4ft clearance.) Ensure the pathway is clear and free of obstacles to the dolly can safely transport the inflatable. If there obstructions, the crew will move onto the next delivery and circle back.

8. Knowing where your private lines run helps: Inform the company of any buried lines. Sandbags may be used instead of stakes. Prevent accidents and costly damage, ensure safe anchoring of the inflatable, and make setup smooth and worry free. Contact 811 if you are unsure where your lines are.

9. Never under any circumstance are you permitted to the use of any sort of soap, baby oil, or other substances to the slide ‘faster’! Not only is this a safety hazard but it will also damage the inflatable! This is considered INTENTIONAL DAMAGE and will be subject to a repair fee.

10. PLEASE do not allow more that 6 people in a standard bounce house at a time. Single lane slide, one person at a time. Dual lanes, one on each slide. One person up the stairs at a time. The more weight there is on the slide, the more likelihood it will cave/not be as inflated as it should. Safety reasons.

If you have a generator or if you rented one from us, please plan accordingly. The fuel may vary based on how much power is drawn. Generally, it can run for 6 hours before needing fuel. Have extra fuel if it will run for over 6 hrs. Our generators will come with a full tank of fuel. The driver will show you how to safely operate and check the light indicating low fuel.

• NO SHOES
• NO SHARP OBJECTS
• NO FLIPPING
• NO ROUGH PLAY
• NO JEWELRY
• NO FOOD, DRINK, GUM, OR CANDY
• NO GLASSES OR SUNGLASSES
• NO UNEVENLY MATCHED PLAYERS
• NO CLIMBING WALLS
• NO LEANING OR HANGING ON WALLS
• NO PRE-EXISTING MEDICAL CONDITIONS 
• NO AILMENTS OR INJURIES
• NO FIRE, BBQ GRILLS, OR SMOKING
• NO DIVING
• NO RUNNING
• NO LOOSE CLOTHING
• NO SILLY STRING, CONFETTI, OR GLITTER
• NO PETS

Ages 4 and under

• Bounce Houses
• Toddler Playlands
• Bounce and Slides
• 15ft slide

Ages 7 and under:

• Bounce Houses 
• Bounce and Slides
• Obstacle Courses
• 18ft slides

Ages 8-11

• Obstacle Courses
• Bounce and Slides 
• 18ft and higher

Ages 12-16

• Obstacle Courses
• 20+ slides
• Bigger Bounce Houses

Ages 17+ 

• Larger Obstacle Courses
• 22+ slides
• Bigger Bounce Houses
• Inflatable Games

Yes! We require generators for all park events as well as a park fee of $100. Our blowers are very strong and need proper power to operate at full capacity. Each generator has 4 outlets, so please confirm with a representative on the amount of generators needed. If you need a certificate of insurance, please let us know and we will get it to you within 48 hours.

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

For non-grassy surfaces or if we are unable to stake into the ground, a surface fee is applied per anchor point.

Yes! We are state inspected. You may find us in the TDI (Texas Department of Insurance, Amusement Ride Stickers).

State inspections help prevent accidents, ensure legal compliance, and build trust with the public – all essential for safe inflatable use.

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (5o – 100 ft long) if inflatable is further please have a water hose present.