Your satisfaction is our top priority. Our goal is to help make your event the very best it can be and to earn your trust as a customer for life. If you experience any issues or concerns, please contact us right away at 936-449-0009 so we can make it right.

We value your privacy. Your personal information will never be sold, shared, or distributed under any circumstances.

Rental is on a first come first served basis. It is wise to get your reservations in early to be guaranteed your inflatable or rental items needed for your event are available. We suggest 30 days prior to your event. If you do have last minute needs, we will do our best to accommodate you.

You may cancel your reservation up to 7 days before your event with no questions asked. Cancellations made within 7 days of the event will receive a rain check or reschedule option, valid for up to one (1) year from the original event date.
Cancellations made on the day of the event will result in forfeiture of all payments received.

If you cancel before delivery due to bad weather, you will have a raincheck for a future date (up to 1 yr.) However, once the unit has been delivered or setup begins, no refunds will be issued.

If you anticipate bad weather, we recommend canceling prior to delivery or ensuring an indoor backup location is available.

In cases of high winds or unsafe conditions at the time of delivery, a Company representative will assess the situation and determine whether it is safe to proceed. If setup cannot be completed due to high winds or unsafe conditions, you will be released from any financial responsibility.

Yes! We are fully insured and would love to send over a copy of our Certificate of Insurance. If your organization needs to be listed as an additional insured, we would be happy to send it over within 48 hrs of request.

Yes! We are state inspected. You may find us in the TDI (Texas Department of Insurance, Amusement Ride Stickers).

State inspections help prevent accidents, ensure legal compliance, and build trust with the public – all essential for safe inflatable use.

Yes, we require a $15 deposit for any events under $500. If your event is over $500, we ask that you enter 25% of the total at checkout as a deposit, or we will run the difference the next business day. To pay the deposit with cash, call the office to make sure a manager will be available to help with your reservation. We will not pickup cash deposits, customers must go to our office.

Remaining balances are due the latest by 8am the day of the event. We will run the card on file and reach out with any problems. Cash is also optional to pay the remaining balance prior to setup. Call, text, or email the office to let a rep know.

The time you enter into your quote/order is the time we are guaranteed to have the inflatable up and running by (we require a three-hour delivery window to guarantee this time). We start our routes at 8am. Expect delivery between 8am – till your event start time.

The end time on your event is the time you are guaranteed the inflatable/items until. Our latest pickup time is 5pm in the cold season and 7pm in the summer. For our crews safety, we finish before darkness sets in. Any event that ends after 6pm end time will have to be booked as next morning pickup at no additional charge. This can only apply if the inflatable/rental items are safe behind a fence, security watch, or in an area where it is not likely to be damaged or stolen.

1. A flat, grassy surface is ideal for both safety and to protect the inflatable from damage while providing the best overall user experience.

2. Sprinklers off: Avoid mud, water damage, and electrical hazards.

3. Mow 2 days in advance: Ensure a clean, safe, and dry setup area.

4.  Measuring height, width, and length ahead of time ensures that the inflatable will: Fit safely in your space, meet rental company requirements, be set up smoothly, and maximize fun without unexpected issues. A simple step that can save time, money, and frustration.

5. Power within 100 ft: one standard 110V outlet (on a 15 or 20-amp circuit) is enough per blower. Larger units may require multiple blowers and outlets.

6. Water hose within 100 ft: Make sure water source is working and accessible. 

7. Gate clearance must be 3 ft wide or more. Wider is better, especially for larger units (4ft clearance.) Ensure the pathway is clear and free of obstacles to the dolly can safely transport the inflatable. If there obstructions, the crew will move onto the next delivery and circle back.

8. Knowing where your private lines run helps: Inform the company of any buried lines. Sandbags may be used instead of stakes. Prevent accidents and costly damage, ensure safe anchoring of the inflatable, and make setup smooth and worry free. Contact 811 if you are unsure where your lines are.

9. Never under any circumstance are you permitted to the use of any sort of soap, baby oil, or other substances to the slide ‘faster’! Not only is this a safety hazard but it will also damage the inflatable! This is considered INTENTIONAL DAMAGE and will be subject to a repair fee.

10. PLEASE do not allow more that 6 people in a standard bounce house at a time. Single lane slide, one person at a time. Dual lanes, one on each slide. One person up the stairs at a time. The more weight there is on the slide, the more likelihood it will cave/not be as inflated as it should. Safety reasons.

Yes! We require electricity within 100 ft.  For all park events there is a park convenience fee of $100.

Our blowers are very strong and need proper power to operate at full capacity. If there is no electricity within 100 ft, a 3500 + WATT generator will be needed for a single blower. So please confirm with a representative if a generator is needed.

If you need a certificate of insurance, please let us know and we will get it to you within 48 hours.

If you have a generator or if you rented one from us, please plan accordingly. The fuel may vary based on how much power is drawn. Generally, it can run for 6 hours before needing fuel. Have extra fuel if it will run for over 6 hrs.

Our generators will come with a full tank of fuel. The driver will show you how to safely operate and check the light indicating low fuel.

• If using your own generator: Blowers will use 3.36 kilowatt/hour or higher. Use a 3500+ WATT Generator for a single blower / 8000+ WATT Generator for multiple blowers.

Please call the office for assistance, 936-449-0009.

• NO SHOES
• NO SHARP OBJECTS
• NO FLIPPING
• NO ROUGH PLAY
• NO JEWELRY
• NO FOOD, DRINK, GUM, OR CANDY
• NO GLASSES OR SUNGLASSES
• NO UNEVENLY MATCHED PLAYERS
• NO CLIMBING WALLS
• NO LEANING OR HANGING ON WALLS
• NO PRE-EXISTING MEDICAL CONDITIONS 
• NO AILMENTS OR INJURIES
• NO FIRE, BBQ GRILLS, OR SMOKING
• NO DIVING
• NO RUNNING
• NO LOOSE CLOTHING
• NO SILLY STRING, CONFETTI, OR GLITTER
• NO PETS

Ages 4 and under

• Bounce Houses
• Toddler Playlands
• Bounce and Slides
• 15ft slide

Ages 7 and under:

• Bounce Houses 
• Bounce and Slides
• Obstacle Courses
• 18ft slides

Ages 8-11

• Obstacle Courses
• Bounce and Slides 
• 18ft and higher

Ages 12-16

• Obstacle Courses
• 20+ slides
• Bigger Bounce Houses

Ages 17+ 

• Larger Obstacle Courses
• 22+ slides
• Bigger Bounce Houses
• Inflatable Games

Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.

For non-grassy surfaces or if we are unable to stake into the ground, a surface fee is applied per anchor point.

Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.

All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.

Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, fall festivals, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!

Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a 100 ft water hose. If inflatable is further please have a water hose present.

When booking online, the “start” time indicates when your rental will be fully set up and ready for use. Our team typically arrives about one hour before the start time to complete setup. Arrival times may vary depending on our schedule. We start our deliveries as early as 8 AM till 1 PM. If an earlier or later setup is needed, we will call the day before to confirm that someone will be available to accept delivery.

We provide free delivery within the first 15 miles from our warehouse.
For deliveries beyond 15 miles, a $4 per mile fee applies up to 35 miles.
Beyond 35 miles, a $6 per mile fee applies for distances up to 45 miles.

Please call the office at 936-449-0009 if the location is further.

The Residential Equipment Damage Waiver provides peace of mind in case of unintentional damage to rental items during your event.

The Rental Agreement will clearly list what is considered intentional damage, which is not covered under this plan. For reference, repair costs for unintentional damage can range from $100 to $5,000, depending on the item.

⚠️ Important: Moving inflatable units voids the damage waiver. Additionally, tents, tables, chairs, and all non-inflatable rentals must remain at the address listed on your contract.